Tag Archives: DVD fulfillment

How Could I Forget?

“When patterns are broken, new worlds emerge” ~ Tuli Kupferberg

Here it is July 28th and I have failed to mention it is National Ice Cream Month! Ice cream is a bit of a joke in our family, and I happen to be the brunt of the joke when the subject of ice cream comes up.

You can take me to a table with a smorgasbord of desserts, and what do I want? Vanilla ice cream! Yes, every single time. So of course, my family has to roll their eyes and answer for me when the waitress asks me if I would like some dessert. There is no question about that – “She will have vanilla ice cream, please!”

I mentioned in a recent blog the importance of making changes in our daily lives. Stepping out of our comfort zone leads to growth and enlightenment. We all need to broaden our horizons from time to time because the deeper the rut gets, the harder it is to climb out!

I think I am going to heed my own advice! Next time they ask me what I want for dessert – I am going to say “Vanilla ice cream with rainbow sprinkles, please.”

On second thought, I will have a piece of pie. That way, if I do not finish it, I know someone that will!

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Planes, Trains and Automobiles

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“The world has arrived at an age of cheap complex devices of great reliability and something is bound to come of it.”                     – Unknown

There! Maybe that quote explains what I have been pondering on all morning long! My morning meaderings have led me to the thought of the number of packages that are shipped across the country and all over the world on a daily basis. What set my mind on this course this morning, was the order we received from Germany. The customer is half way around the globe, yet his order arrived via the internet within seconds of placing it. Furthermore, the book he ordered will arrive at his doorstep in Germany in approximately 5 – 7 days.

Some companies prefer one shipping method or carrier over another, and that is fine. Everyone has their preferences. Usually the choice is strictly about economics, which carrier can get it there faster and cheaper! After all, as a fulfillment company, we must be guardians for our clients to make sure they retain the highest profit margin on their sale.

But when it comes to reliability, I think all major carriers are about as reliable as they can possibly be. It is amazing how few shipments are “lost” on a yearly basis. The percentage is infinitesimal compared to the number of parcels, packages and letters that criss-cross the world every year.

Global shipping is a complex chain. The logistics of getting the job done is something that I can not even wrap my mind around!

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What is Under Your Umbrella?

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“What is  your name?” and “What do you do for a living?” I am routinely asked being an unknown face in a new community. When I answer question #2 with “I own an order fulfillment company specializing in e-Commerce for independent publishers,” I am looked at like I am a space alien. To redeem myself, I usually go on to mention some of the services our company provides for independent publishers:

  • Order Processing
  • Order Fulfillment (pick and pack)
  • World wide shipping
  • Warehousing
  • Providing sales and inventory reports
  • Social Media Marketing for our clients (the alien look sets in again)!

Our company is definitely a niche market kind of business. But, anyone seeking our services knows what they are looking for.  They know to google “order fulfillment for independent publishers” to find us on the internet.

Sometimes when asked question #2 “What do you do for a living? ” I just put everything under one big umbrella and answer -“We assist independent publishers with the business and shipping aspect so they can focus what they do best – writing and publishing!”

Does that clear things up? I will keep my umbrella handy incase things get cloudy again.

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To Market,To Market, To Buy A…….

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A few years ago, my husband and I saw a show on the Travel Channel about teardrop travel trailers. They are the cutest little june bugs! These camper trailers came on the market after World War II and were made out of surplus materials. The exteriors were made from the wings of World War II Bombers. They are making a come back and every so often, you will see one being towed behind a car, if you are alert.

This weekend at Arts and the Parks, we saw this little turquoise teardrop travel trailer being used as part of a booth display. The exhibitors were selling a line of cosmetics, soaps, hand lotions designed and packaged for the “rodeo girl.”  The products being sold were not exactly art, but what was art was the entire brand identity this company had built. The packaging of the products had an outstanding southwestern “rodeo” theme,  all highest quality of packaging, the company owner was dressed in her rodeo wear(complete with cowboy hat) and even the teardrop trailer was decked out inside with towels appliqued with western motif  and the galley table in the trailer had tableware settings of western design. The entire booth “worked” to sell their unique line of products. I remarked to the company owners that I liked their booth very much. They told me they had won best booth awards about 6 or 7 times from various arts and crafts events they have participated in. I can see why!

How does this relate to independent publishing you may ask? Well- products don’t sell themselves. People sell products. With independent publishing, critical to selling products is the author’s involvement in the process. You will need to sell yourself  as an author and that, in turn, will sell your publication. Polish up your “shoes” and know what you are passionate about as a writer. Visit bookstores, libraries, and other venues. Convey that passion about your publication to your potential readers. If you can find something “gimmicky” that will set you or your genre of writing apart, great!

Independent publishing is not just about the writing process!

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Partners

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If you plan on hiring an outside company to handle order fulfillment of your independently published books and DVDs, it is always a good idea to begin your search for a fulfillment company well in advance.

Advanced research (and obtaining quotations) will help you in setting your price points for your products. You will want to make sure the shipping and handling fees you charge your customers will pay for a good part of having your publication shipped from the warehouse to your customer’s door.

A qualified fulfillment company knows and can discuss the mail order industry standards for shipping and handling fees. Make this a part of your discussion when searching for fulfillment companies. Sometimes, two heads are better than one when it comes to establishing appropriate shipping and handling fees.

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A New Day Rising!

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There is a group 1,600 filmmakers that have come together to produce “films that matter.” This group of filmmakers, Nomads Land Network www.NomadsLand.com partner with non-profits, ecotourism and volunteerism groups to produce social issue media and documentary films. I am so excited about this network of filmmakers. This is the stuff we at Cornerstone Fulfillment Service, LLC get all excited about and want to shout “Hurray!”

I told you there is alot of good stuff on the horizon in independent filmmaking!

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Angels and Such

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“Many hands make light work” ~ John Heywood

One of my favorite movies of all time is “Lilies of the Field” starring Sidney Poitier. The basic story line is that an unemployed construction worker ends up at a remote plot of land when his car breaks down, while traveling through. The land, located in the west, is being worked by some nuns with a vision to build a chapel and a school. The long and short of it is – Homer Smith (played by Poitier) ends up being the “angel” in the story, convincing the community to join hands. They labor together and contribute materials to build the beautiful, yet simple chapel.

The lessons of this film prevail as strongly today as they did back in 1963 when the film was produced. Anything can be accomplished in  strong communities with lots of willing hands to help.

Comin’ Down the Track

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Traditionally published writers are jumping the track and heading down the road toward independent publishing. It is not that their manuscripts aren’t good and can not be accepted by traditional publishing houses. Quite the contrary!  They have established themselves as creditable writers and already have  a following. They just want to try the independent publishing route this time around.

My advice to this group of writers is not to jump the track completely. Continue having an outside source assist you with marketing, order fulfillment  and distribution of your publication. There are lots freelance professionals that can help you with those aspects of the process.

The “to do” list is long enough for writers. Don’t think you can engineer the entire publishing process on your own. Surely, you do not want a train wreck!

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Move Forward In Confidence

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Do your research and be informed. Many order fulfillment and distribution companies charge a hefty monthly minimum fee if your monthly sales volume does not meet their requirements.  Keep this in mind when  you are choosing an order fulfillment company.

Stop! Ask! And move forward when guided by knowledge.

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A Friend, Indeed!

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“Happy is the house that shelters a friend”  ~ Ralph Waldo Emerson  When searching for an order fulfillment company for your independently published films or books, look for many of the same qualities you would in a friend.

  • A company that is dependable – will ship in a timely manner.
  • A company that is trustworthy – will get the job done!
  • A company that understands your needs.
  • A company that is fair – is affordable.
  • A company that goes the distance – is adaptable.

If you find a fulfillment company with these attributes, you will have found a friend worth it’s weight in gold. 

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