“Leaders should visit all parts of the office, not just those they pass through regularly.” ~ Unknown

Are you a recent college graduate who has had to accept a less than ideal position? My first job out of college was at a condominium resort. Most of the units were in the rental pool, and the  property was run like a hotel. My job was to serve continental breakfast to the guests in the morning and help the housekeeping department, in the laundry room, in the afternoon. Not at all what I had anticipated my first job out of college would be. But, I needed income right away to fulfill my financial obligations and I was determined to live in a gorgeous resort town.

By the time summer was over, the General Manager of the property recognized my hardwork, my ability to work well with others and found me to be a pleasant communicator with the guests. My reward? A move to the front lines as front office clerk (customer service representative) and reservations clerk.

As I began working in the front office, I quickly learned that working “in the trenches” served a purpose besides as a stepping stone to my new position. I had established a great rapport with a department that was so important to the overall efficiency of the entire operation. When I called from the front office to ask the housekeepers to place special priority on cleaning a unit or take extra towels to a guest, the housekeeping department responded rapidly and kindly to my request.

Moral to the story – trust the trenches, for they serve a purpose in life, too! Prove yourself first, and the rewards will come along the way.

P.S. I also learned a life long skill of how to correctly fold those pesky fitted sheets so they will lie neat and tidy on the linen closet shelf. There are lessons to be learned from all experiences in life, if we recognize them!

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