Category Archives: customer service

Paper Flowers Redux

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“My dear girl, you must cultivate a taste for the finer things. Civilized pleasures give meaning to life.” 

― Barbara Taylor Bradford,  Being Elizabeth

Did you read yesterday’s blog about my childhood fiasco of trying to take my little brother on a road trip? If not, check it out.

Speaking of road trips – A few weeks ago, a friend and I took a journey from Steamboat Springs, Colorado to Glenwood Springs, Colorado. We gallery hopped, window shopped and had a tasty lunch. It was a wonderful and a much needed day away for both of us just before Easter.

Not only did my friend get to return to something familiar from her past, so did I. My book, Sue’s memoirGift of a Lifetime: Finding Fulfilling Things in the Unexpected had only been published shortly before and as I entered into a fanciful women’s  clothing shop, called Confetti Design http://www.confettidesign.net. I was nearly blown away when I saw their window dressing!

glenwood springs paper flowers dressThere she stood a shapely women, a manikin, dressed in a fitting Easter outfit all made from tissue paper flowers. I couldn’t believe my eyes! My memoir has a chapter entitled Paper Roses. which recounts my fulfilling experience of learning to make and sell paper flowers as a project in  junior Girl Scouts.

I had never seen an entire frock made out of tissue paper flowers. As you can see from this image, it was gorgeous and so was the women’s clothing shop. The store had a real vibrancy to it, every color in the spectrum was represented in their high quality and creatively decorated shop. The sales clerks in it could not have been more hospitable either.

I could have shopped til I dropped, but instead I behaved myself. I’m trying to be fiscally conservative so I can properly get the word out about my publication through a diverse marketing plan and that takes some bucks.

Some day soon, I will take Barbara Taylor Bradford’s advice and will return to Confetti Designs with cash in my pocket to splurge on something deserved and special just for ME – perhaps an accoutrement to an outfit for a book talk! From all appearances, the ladies in Confetti have an outstanding eye for style and design.  Maybe they will help me find just the right thing. I will be back!

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I want to remind everyone to shop around by visiting different blogs – it’s a great way to discover fascinating sites and topics through the world-wide-web. You never know what you might run into that may peak your interest. Looking for a fun fashion blog? Visit http://invisiblecrowne.blogspot.com/. See you tomorrow on All Things Fulfilling. 

 

Things in Store for 2014

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And now we welcome the new year, full of things that have never been” ― Rainer Maria Rilke

It’s 2014! Time marches forward! Today, in keeping with Rainer Maria Rilke’s adage about a New Year that is full of things that have never been, I wanted to share a story of a Christmas present that Santa brought to my husband and me that I am very grateful for.

“Nancy in Sherwood Forest,” a beautiful lithograph by artist Richard Schmid has been in my possession for many years now, but it had never been framed.  I loved it too much to put it in a closet. So, since it was mounted on foam board and shrink-wrapped to protect it I’ve displayed it frameless. It has given me great pleasure.

Several weeks before Christmas when I was wandering around in a consignment shop and I spied a beautiful frame, with an old distorted mirror in it. “Looks like just the right size for Nancy in Sherwood Forest,” I thought. “I think I’ll take a chance and buy it and hope for a good fit.”

I took the lithograph to Hayden Mat and Frame in Hayden, Colorado, and Jim, the proprietor measured it up. I lucked out! Sure enough, the frame was a perfect fit! Despite my concern that getting it framed before Christmas might not be possible, Jim said “I can have it ready for you for Christmas.”

“Oh, joy,” I thought! Thank you Jim Folley, for being our Santa this year! You delivered what you promised and your customer service was outstanding. I’m very grateful and the frame was well worth the wait.

I wonder what things the year 2014 has in store? 364 more days to find out!

http://www.richardschmid.com/Lithographs.idc

Nancy Sherwood2

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Cambridge, MD: Creating an Art Community

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 “Whenever we witness art in a building, we are award of an energy contained in it.” ~Arthur Erickson

Checking out the local art scene is something I find interesting to do when I am traveling. Last Friday, I stopped into the Dorchester Center for the Arts in Cambridge, Maryland.

Since my last visit about ten years ago, The Dorchester Center for the Arts http://bit.ly/12APkwy has relocated. Its art programs are growing, and they are fulfilling their mission of “creating community through the Arts.”  After a successful one million dollar capital campaign, the art center moved into a large old furniture store space, and they are renovating it, phase by phase, to accommodate for their plans for the future. Fully committed to providing a “vibrant performing and visual arts center,” the historic building is large enough to house a gift shop, exhibit space, several classrooms and administrative offices and more. There are plans to fill the substantial space on the second and third floors with a 250 person capacity reception area and 400 seat performance hall. The entire structure is dedicated to the arts in this town of 12,000 people.

The day I first stopped in, there was a knitting class and drawing class in progress. Each year visitors of all ages attend gallery shows, classes, workshops and special events at the DorchesterCenter for the Arts.  The staff member who greeted me and took me on a tour could not have been more hospitable.

Here are some pictures from my visit. Please return tomorrow so I can share with you information about this month’ s two featured artists  and their work.IMAG0647

Best of the Eastern Shore, Art Programs

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Drawing Class with Model in progress

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Gift shop with paintings, jewelry, pottery, prints, all kinds of artistic creations

including  books of regional interest  by local authors

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Below: My favorite thing in the gift shop – artistic pins by As Time Goes By. Baubles, creatively styled incorporating time and puzzles.

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Please return tomorrow to www.AllThingsFulfilling.com to learn something about the artists that were featured this month by the Dorchester Center for the Arts. This blog brought to you by Sue Batton Leonard, author of Gift of a Lifetime: Finding Fulfilling Things in the Unexpected<a target=”_blank” href=”http://www.amazon.com/s/?_encoding=UTF8&camp=1789&creative=390957&field-keywords=sue%20batton%20leonard&linkCode=ur2&rh=i%3Astripbooks%2Ck%3Asue%20batton%20leonard&sprefix=sue%20batt%2Cstripbooks%2C305&tag=allthinfulf-20&url=search-alias%3Dstripbooks&linkId=7UVM27KUVJZ3M67Z”>Click for info on the memoir</a><img src=”https://ir-na.amazon-adsystem.com/e/ir?t=allthinfulf-20&l=ur2&o=1&#8243; width=”1″ height=”1″ border=”0″ alt=”” style=”border:none !important; margin:0px !important;” />  and www.CornerstoneFulfillmentService.com. A company specializing in e-commerce and e-marketing for independent publishers.

Building from the Right Perspective

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“The foundation stones for a balanced success are honesty, character, integrity, faith, love and loyalty.”  ~ Zig Ziglar 

Last week I posted a blog called Disappearing Acts. It was about how our world as we have known  it is changing, and we are on the rise of a new era. If you missed  the blog, here is the link.   http://bit.ly/15zJUPx. 

 Rick, Kyle on roofToday’s blog is about new generations in business. Over the past four or five years, there are many industries that have suffered the effects of a down economy. I’m proud of the men in my family who have been good stewards of a  custom home construction business since 1902! http://bit.ly/13T52C1 and http://bit.ly/12PsOPW. Throughout  the decades they have experienced prosperity and have overcome challenges, too. The most recent recession hit (the one our country still struggles to come to terms with) around the time the fifth generation  joined the company. My nephew Kyle,part of the new era, has been witness to what it means when adjustments have to take place to make it through rough economic times.

Indeed, the building trades have gone through trials and tribulations. But according to the news, there are positive signs of a come back. Things are looking up. http://leafne.ws/WKdaxg . Like all gifts, years of a good economy and a strong foundation to build on, need to be appreciated and valued. Hard times also serve great purpose in life. As John Powell once said “the only real mistake is the one from which we learn nothing.” 

I have much faith the family businesses will continue to survive and thrive, if steered carefully and thoughtfully. Knowing that things must be done a little differently, for sustainability, is a valuable lesson for every industry that has been affected by this economy. 

Kyle on roof trusses (1)

Tomorrow Irish eyes will be smiling in honor of St. Patty’s Day on  All Things Fulfilling.  This blog is brought to you by www.CornerstoneFulfillmentService.com.

Look for the Lessons

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I woke up this morning and turned on the news. The first image I saw were two girls kissing the ground they walked on. The women were among the 4200 passengers who had just gotten off the cruise liner that caught fire. There are many things to be thankful for  – the vacationers were rescued, there was no loss of life and the vessel was brought safely to shore after days of  people living in horrible, unsanitary conditions. 

Storms-Of-Life-Come___-Adijust-Your-Sails_1As I listened to stories of passengers recounting the incident, time and time again, I heard that the employees of Carnival Cruise Line did all they possibly could to keep calm and fulfill the needs of the passengers within their abilities. 

Sadly, there are people in this world who live in squalor everyday, and their lives are shipwrecks. They are unable to escape, however, they still manage to find a sense of inspiration and gratefulness in their lives. Attached is an article on how to find the positive when life challenges us with difficult situations.http://mayocl.in/12RaDIt.

Although I am sure it was very difficult to find the good  at the time, the 4200 passengers have returned home. Perhaps many have a renewed sense of gratitude for their lives. From here on out, their perspectives on life and their response to the vacation gone horribly wrong will all be about their attitudes.

Visit us again tomorrow on All Things Fulfilling, where sharing independent thoughts, words and views is all part of the business. This blog is brought to you by www.CornerstoneFulfillmentService.com.

Steps to Extending Life

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“Only difference between stumbling blocks and stepping stones is the way you use them.” ~Unknown 

looking up cover_Cynthia Olsen’s book, “Looking Up: Seven Steps for a Healthy & Youthful Midlife and Beyond is part resource and part personal testimony. It very effectively tells a story of someone who recognized at a young age, the importance of the mind-body-spirit connection. The insights she shares about her ancestors health gives the reader motivation to know that we need not be inheritors of poor eating habits, and diseased bodies and spirits. We are in charge of our own experience. 

“Looking Up: Seven Steps for a Healthy & Youthful Midlife and Beyond is an IPPY Gold Medal award-winning book. The Independent Book Publishers Association (IBPA) has recognized the book for excellence in independent publishing. This book is not the first book Kali Press has published for Olsen. Here is a list of her other publications, all health related: 

  • Australian Tea Tree Oil Guide (lst ed)
  • Australian Tea Tree Oil Guide (2nd ed)
  • Australian Tea Tree Handbook: 101 Ways to Use Australian Tea Tree Oil (1st ed)
  • Australian Tea Tree Handbook: 101 Ways to Use Australian Tea Tree Oil(2nd ed)
  • Essiac: A Native Herbal Cancer Remedy (2nd ed) – 1997 IPPY Gold Medal Award Winning Book.
  • Birth of the Blue: Australian Blue Cypress Oil 

For more information on Kali Press’ books and other products, please visit www.kalipress.com.  Olsen’s publications are available at the following libraries and bookstores:  

  • Walgreens- Steamboat Springs, CO
  • Off The Beaten Path- Steamboat Springs, CO
  • Bud Werner Memorial Library- Steamboat Springs, CO
  • Boulder Bookstore, Boulder, CO
  • Wilkenson Public Library- Telluride, CO
  • Between the Covers Book Store- Telluride, CO
  • The Book Worm- Edwards, CO
  • Eagle County Libraries, Eagle and Avon, CO 

picture of cynthia olsen belliniThis book is highly recommended for anyone who is seeking change and improving their habits for a fulfilling life at any age. There is some great advice, especially for Baby Boomers in this publication.

 (Photo: Author Cynthia Olsen)

This blog brought to you by www.CornerstoneFulfillmentService.com.

Fulfilling Services and Needs

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“Feeling gratitude and not expressing it is like wrapping a present and not giving it.”  – William Arthur Ward 

The holiday season is in full swing, the signs are there – decorations, holiday fairs, parties, an appointment book that has become ragged and torn. A sure sign it is time to ring out the old and bring in the new. Increased activity of UPS, Fed Ex and other delivery trucks on the highways and byways, indeed indicates Christmas is near. 

On this blog site, we often recognize the work of artists and crafts persons working in a variety of mediums – writers, poets, painters, sculptors, filmmakers, potters, musicians and more. But there is another important form of art that we tend to forget – the art of serving others. 

 If you have ever worked in a service industry, or lived in a resort area, you become acutely aware of those who serve. These folks carry an extra burden at this time of year. In light of that fact, I would like to pause today to recognize people in all sectors of the service industry. They deserve our gratitude! 

  • Heartfelt thanks to nurses, doctors, hospice workers, and all medical staff.
  • Oodles of praise for mail carriers and delivery persons
  • Obliged to those who wait tables, to housekeepers, concierge and valets, too.
  • Respect for chefs, plumbers, electricians, builders, excavators and more.
  • Rewards for military servicemen and women who have ever kept us safe – well deserved
  • Abundance of kudos for repair shops, retail employees, gas station attendants, grocers.
  • Yule Tide Greetings to those service people I have missed such as the clergy. Many of you, because you serve, may miss holiday celebrations with families or friends. We greatly appreciate that you are fulfilling a need for the work  that you do. We desperately need people like you!

 Don’t forget to give a token of thanks to those who serve. Let them know that you appreciate what they do, over the holidays and each and every day of the year, too!

Return tomorrow for more independent thoughts, words and views from www.CornerstoneFulfillmentService.com.

 

 

Talkin’ Turkey about Book Selling Events

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“Self respect – that cornerstone of all virtue.” ~ John Herschel (1792-1871) 

Are you an independent publisher who is ready to hit the book selling scene by doing book appearances and book signings at local libraries, bookstores and other venues? 

 Traveling from venue to venue can be expensive and time consuming, but it is still a necessary part of selling books. Not every independent publisher has it in their budgets to travel from coast to coast on book tours, so they concentrate their efforts locally and regionally.  A very effective way to increase your visibility, as an author beyond the local or regional level, is to put a solid e-marketing plan into place. There are companies that specialize in e-commerce and e-marketing for independent publishers, who can help you with that. 

Let’s talk turkey for just one moment .When you do schedule personal appearances at bookstores and in other venues, make sure your time and money is well spent. Arrive at the venue with all the information you need about the details of the event stuffed inside of you, well in advance. 

There are questions to ask before you arrive at the site. Ask about size of the meet and greet area and it’s location within the store. Find out what the book store’s “take” of the bookselling proceeds will be. So you can fulfill your part of the agreement, ask whether to bring signage, a cash box or credit card machine and about other promotional materials that might be helpful. If you are well organized and prepared, you will be viewed as a bookselling professional when you arrive at the scene. It will reduce the stresses on the day of the event.

To learn more about planning a successful do-it-yourself book tour, please visit this site  http://bit.ly/RUJsq /. It is filled with good tips.

This blog brought to you by www.CornerstoneFulfillmentService.com.

Fulfilling Needs to Express An Opinion

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“We will act consistently with our view of who we truly are, whether that view is accurate or not.” ~ Tony Robbins
 
Opinions about the pro’s and con’s  of  e-marketing have grown ever louder as people adjust to new ways of doing business in today’s world.  A whole new dimension of promotion, advertising and marketing means thinking creatively and networking creatively to sell products and services.

Today, on this blogsite All Things Fulfilling,  we are going to do something new. We want feedback from you! Not through comments to our blog but, through a poll!

Let us know what you think about this thing called “e-marketing.” Is it here to stay? The poll will only take a second or two of your time – there are three answers to chose from.  We look forward to seeing the results and we will share them with you at a later date!

This poll brought to you by www.CornerstoneFulfillmentService.com.

Take a Fulfilling Trip

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“We are the facilitators of our own creative evolution.” ~ Bill Hicks

Last month I had the pleasure of interviewing author, screenwriter, performing artist, journalist and songwriter Mara Purl about her book “What the Heart Knows.”  Her hardcover is slated for release on September 27, 2011, about a week from now. 

For each blogger who was a part of Mara’s month-long virtual book tour, she reciprocated by blogging back about each blogger’s site and it’s focus. As a blog writer, I know the intense work that that takes! “Bringing my customers to the world. Bringing the world to my customers” is the blog site theme that Mara Purl has associated with our company blog site, All Things Fulfilling. She hit the mark – that is the aim of our company, Cornerstone Fulfillment Service, LLC! To read the entire text, please visit http://bit.ly/okpGOL. 

I would be presumptuous if I thought that Mara’s quote applies only to a company that specializes in e-commerce and e-marketing for independent publishers. From my perspective, the goal of every author and blog writer in the literary world is to bring your customers (your readers) to the cosmos that you, the writer, created. By effectively communicating a valuable or entertaining message through the medium of a book, film or music, you might bring your customer to a universe of women’s fiction or into a puzzling story of mystery; to the work of a non-profit through an independently published film; or perhaps to the lyrics of powerful and emotive music.

Secondarily, the objective when publishing a book or producing a film or music is to reach customers all over the world. That is now entirely possible and probable all through the power of  internet  selling and e-marketing! 

After years of evolution and revolution, the independent publishing universe is now a force to be reckoned with. Take a quick trip to the new world of publishing through this link http://bit.ly/oIkV2g. You will begin to understand what an historical time it is in the publishing world. The world of books no longer revolves around five or six giant publishing houses. It is an exciting and dynamic era in media.

This blog brought to you by www.CornerstoneFulfillmentService.com.